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← Problems & visit optionsWi-Fi & networks · On-site service

Wi-Fi trouble?
We come to you.

A technician visits your home to check an unreliable connection or plan Wi-Fi coverage in more rooms. Choose troubleshooting or a new installation below.

Illustrative scene of a technician checking a mesh router and Ethernet connection in a home
Service illustration · AI-generated, not our team or a completed job.
At your location. With a clear next step.
Start with your setup

Choose your visit.

At your location

Check the setup.
Agree on the work.

We discuss your equipment, the location and the next step before service.

01

Wi-Fi & internet issues

Understand where the problem begins: coverage, equipment, configuration or the internet connection.

02

Coverage & network planning

Plan access-point placement around your layout, connected devices and everyday use.

03

New installations

Coordinate router, mesh and network setup with a clear equipment and installation scope.

04

Home-office connectivity

Give the space where you work a dependable network plan, with wired options where practical.

Before the appointment

Share your ZIP code and the equipment involved. Keep passwords, recovery codes and private files out of your request. Hardware repairs, cabling, regulated work or specialist support may need a separate agreed scope.

A technician visits your home or office

Tell us what's wrong.
We'll discuss a visit.

Call with the problem and your ZIP code, or send a visit request. Appointment time, work and charges are agreed before service.

Talk about your visitCall (844) 428-0003