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← Problems & visit optionsSmart home · On-site service

Smart-home setup.
At your home.

A technician visits your home to discuss connected devices, compatibility and the network they use. We agree on the supported equipment and setup before work.

Illustrative scene of a technician checking a mesh router and Ethernet connection in a home
Service illustration · AI-generated, not our team or a completed job.
At your location. With a clear next step.
At your location

Check the setup.
Agree on the work.

We discuss your equipment, the location and the next step before service.

01

Device planning

Start with the routines you want to simplify and check the compatibility of the exact products.

02

Connected-home setup

Bring supported devices and apps into a clear, usable household setup.

03

Network foundations

Consider connectivity in the rooms and outdoor spaces where your devices live.

04

A practical handover

Keep household accounts and day-to-day control with you. Specialist regulated work is scoped separately.

Before the appointment

Share your ZIP code and the equipment involved. Keep passwords, recovery codes and private files out of your request. Hardware repairs, cabling, regulated work or specialist support may need a separate agreed scope.

A technician visits your home or office

Tell us what's wrong.
We'll discuss a visit.

Call with the problem and your ZIP code, or send a visit request. Appointment time, work and charges are agreed before service.

Talk about your visitCall (844) 428-0003